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Frequently Asked QUestions


Q.

What are the check-in and check-out times at Hotel Zachary Gallagher Way?

A.

Check-in is at 4:00 p.m. on the day of arrival and checkout is at 11:00 a.m. on the day of departure.


Q.

I made a reservation for Hotel Zachary, but now my travel plans have been changed and I need to amend the stay but the dates I need are not available. What should I do?

A.

Amendments to reservations are limited to what availability is seen online. If the revised stay dates conflict with a minimum length of stay requirement, for instance, the modification will not be possible.


Q.

Is there parking at Hotel Zachary?

A.

Overnight valet parking is $75/24 hour with in-and-out privileges.

On days/nights of Cubs home games and concerts at Wrigley Field, the 44th Ward of Chicago has the authority to alter and limit traffic patterns in the area surrounding the hotel.  This includes potential street closures that can run from two hours before game time/concert start until one hour after the event’s end time.

As the hotel cannot assume liability for the City’s traffic control policies, we strongly recommend using ride share or public transportation whenever possible.


Q.

When do all of the restaurant partners within and adjacent to the hotel open?

A.

West Town Bakery & Tap, Mordecai, Smoke Daddy, Big Star and McDonald’s are open for business! Dutch and Doc’s is scheduled to open mid-May. Across Clark Street and adjacent to Gallagher Way, the Budweiser Brickhouse Tavern, Lucky Dorr, Starbucks and Jeni’s Splendid Ice Creams are also open to serve you. The Joe Maddon concept opening date has not been released at this time.


Q.

Do you offer packages that include a hotel room and tickets to a Cubs game?

A.

Hotel Zachary is not offering ticket-inclusive packages for the 2018 season, but it’s something we are considering for the future. If you would like to purchase tickets to a game, you can call 800-THE-CUBS (800-843-2827).


Q.

I am trying to make a reservation for a one-night stay over a concert, home game or other date but the website won’t show me a rate or allow me to book. Why not?

A.

On dates when the hotel is nearly full, there may be a minimum night stay required in order to book. These restrictions are not able to be overridden.


Q.

Are you pet friendly?

A.

We certainly are! Just be advised that there is a $75 pet fee, charged once per stay, for the deep cleaning of the room. There is no size limit on your furry friend, but we do limit each room to two pets. Please alert us when you make your reservation so we can surprise and delight the furriest member of your family.


Q.

Do you sell gift certificates?

A.

Hotel Zachary does not sell gift certificates.


Q.

Do you have a wedding package?

A.

Outdoor weddings can be held in Gallagher Way, the open-air plaza located between Hotel Zachary and Wrigley Field. The Alma Room is an intimate, private space inside the hotel that is perfect for private parties for up to 50 guests. Other restaurants located adjacent to Hotel Zachary are also available for private parties. The American Airlines Conference Center, with spectacular views of Wrigley Field and Gallagher Way is a perfect setting for wedding receptions.

We also offer semi-private rental for half of our patio for 25 people, Zachary’s Fireplace Room for 20, as well as half and total bar buy outs.

Family style and reception style catering and drink packages are available for bridal showers, baby showers, bachelorettes, birthday parties, and corporate meetings and events.

For more information please contact the sales department at 773.302.2307

If you are interested in a larger event hosted at Gallagher Way, the American Airlines Conference Center, or one of the other nearby restaurants, please contact KScott@marqueesportsgroup.com.


Q.

I need a block of rooms or I am interested in private space. Who can I contact?

A.

For 10 or more rooms, please contact the sales department at Info@hotelzachary.com.


Q.

I’d like to host my wedding at Hotel Zachary. Who can I contact?

A.

Hotel Zachary offers the Alma Room — an intimate, stylish space that’s ideal for small private parties and special gatherings. The Alma room is about 1,000 square feet and can hold around 40-50 guests. We are happy to recommend the American Airlines Conference Center, located across the Park at Wrigley from the hotel. Please contact Keshia Scott at KScott@marqueesportsgroup.com with dates, the number of people, and estimated budget.


We thank you in advance for your patience. Our team looks forward to having you as our guest at Hotel Zachary Gallagher Way!